Mercure London Kensington Hotel, London - Reviews, Room Options & Prices 2025

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About the Hotel

1A Lexham Gardens, London, United Kingdom, W8 5JJ

Mercure London Kensington Hotel, a 4-star property in the fashionable Royal Borough of Kensington and Chelsea, features 82 contemporary non-smoking rooms within walking distance of Hyde Park and South Kensington's museums.

Modern Room Amenities

Mercure's air-conditioned rooms offer flat-screen TVs, work desks, and safes, while Privilege rooms include Nespresso machines with unlimited capsules, complimentary soft drinks, and bathrobes with slippers.

All-Day Dining Options

Kensington Bar One serves international cuisine throughout the day, from breakfast to dinner, featuring homemade jams and seasonal fruits during breakfast buffet.

Relaxation and Fitness

The sectioned-off ground-floor Lounge Bar provides a quiet atmosphere with silvery sofas and soft music, while Gym Way Kensington stands under a minute's walk away.

Central Tourist Location

The Mercure London Kensington positions guests between High Street Kensington and Gloucester Road Tube stations, surrounded by three world-class museums, Royal Albert Hall, and exclusive shopping districts of Knightsbridge.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

1 person

10 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Small Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

17 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

London 2.9 mi

Airports

London City (LCY) 11.9 mi

London Heathrow (LHR) 13.8 mi

Train

Kensington (Olympia)5000 ft

Paddington Station 1.6 mi

Metro stations

Earl's Court tube1400 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Wi-Fi in rooms

Parking

Parking lot

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Elevator

Guest Parking

Electric kettle

Services

Room service

Dining

Restaurant
Bar/ Lounge area

Business

Business center

Children

Cribs

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

1A Lexham Gardens, London, United Kingdom, W8 5JJ

Map view

street view

1A Lexham Gardens, London, United Kingdom, W8 5JJ

City landmarks

Museums

Victoria and Albert Museum

1.1 mi

Museums

Science Museum

4800 ft

Museums

Natural History Museum

3800 ft

Parks

Hyde Park

1.4 mi

Garden

Buckingham Palace

2.1 mi

Palace

Kensington Palace

1.3 mi

Parks

Kensington Gardens

1.2 mi

Museums

Design Museum

4000 ft

87-135 Brompton Rd

Harrods

1.4 mi

Parks

Holland Park

3600 ft

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

3.1 mi

Events

Royal Albert Hall

1.0 mi

Museums

Leighton House Museum

4700 ft

Monuments and Landmarks

The Albert Memorial

1.0 mi

Museums

The British Museum

3.2 mi

Museums

18 Stafford Terrace

2500 ft

Store

Kensington High Street

3200 ft

Stadiums

Stamford Bridge Stadium

1.8 mi

LondonEngland

Kensington Square

4800 ft

Museums

National Army Museum

1.4 mi

Church

Brompton Cemetery

4000 ft

Garden

Kensington Roof Gardens

3100 ft

Hospitals

Royal Hospital Chelsea

1.6 mi

Gallery

Saatchi Gallery

1.4 mi

Metro Station

Kensington Tube

1.0 mi

24 Cheyne Row

Carlyle's House

1.7 mi

Old Brompton Road

South Kensington Tube

1.4 mi

Exhibition Centre Warwick Road

Earl's Court

2.2 mi

236 Earls Court Road Kensington

Tardis Police Box

2.2 mi

Nearby

Events

The Mosaic Rooms

2000 ft

Restaurants

Selesa Kensington

400 ft

18-30 Lexham Gardens Kensington

Olives Bar & Grill

1600 ft

33-37 Hogarth Road

Afternoon Tea at Park Grand London Kensington

1700 ft

33-37 Hogarth Road Park Grand

Rockwell Dining Room

1400 ft

181-183 Cromwell Road The Rockwell

The Little French Restaurant

1700 ft

18 Hogarth Place

La Pergola

3100 ft

138 Cromwell Road

Lorenzos London

3100 ft

138 Cromwell Road

Thai Taste

3100 ft

130 Cromwell Road

CheckMate Bar

3100 ft

117-129 Cromwell Road

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.4

Location

8.8

Service

5.8

Dining

6.0

Luke

United Kingdom, March 2025

6.8/10

My stay at the Mercure London Kensington was mostly enjoyable, thanks to its prime location near attractions like Hyde Park and various museums. While my room was clean and comfortable, the bathroom did show signs of age which affected my overall impression. The staff were friendly and responsive to my needs, making my experience quite pleasant. Overall, it's a decent place to stay, especially for its value in such a bustling area! 😊

Rooms

7.0

The room was clean and tidy, and although the bed was comfortable, the bathroom had some wear and tear. I appreciated the complimentary water in the fridge.

Service

8.0

Staff interactions were welcoming, and I received good service at reception. They promptly addressed issues that arose during my stay.

Location

9.0

The hotel's location is fantastic, close to several attractions and transport links, making it easy to explore London on foot.

Dining

7.0

I enjoyed a pleasant breakfast buffet, though I hoped for a bit more variety in fresh fruit options.

Facilities

6.0

The hotel provided good amenities, including complimentary bottled water and effective air conditioning, though the bathroom needed attention.

Richard

United Kingdom, March 2025

5.6/10

I had mixed feelings about my stay. While the location was fantastic and really close to Earls Court station for easy transport, the service left a lot to be desired. The check-in experience felt unwelcoming, and the room I first got wasn't clean enough, which was disappointing. Plus, there were some maintenance issues that needed attention. Overall, it had its highs and lows, but I wouldn't rush back.

Rooms

5.0

The room was small and had issues, like a broken toilet and peeling wallpaper. Cleanliness was also a concern, with hairs left in the bathroom when I first checked in.

Service

5.0

The staff didn't seem engaged; my welcome was pretty lackluster, and I felt like I was bothering them at check-in. Aside from a few lovely breakfast staff, overall service could've been much better.

Location

10.0

The location near transport links was perfect, making it easy to get around London and close to various attractions. This was definitely a highlight of my stay.

Dining

5.0

Breakfast was just okay; not much variety and some hot food was included, but it didn't really impress. The staff serving breakfast were nice, though.

Facilities

5.0

There were some positive points, like free Wi-Fi and complimentary bottled water, but the lift was slow and I faced some maintenance problems in the room.

Riley

United Kingdom, November 2024

6.2/10

While the Mercure London Kensington Hotel boasts a good location and supportive staff, my experience was marred by several issues. The room was quite small with maintenance problems, and I struggled with the overall cleanliness and noise disturbances.

Rooms

5.0

The room was notably small with a tiny double bed, and I encountered issues with lamps not working. cleanliness was also lacking, with dirt noticeable on walls and doors. I was surprised about window isolation and heating problems too.

Service

5.0

Although the reception staff were friendly and tried to assist, I found it disappointing that my complaints about the noise and heating went unresolved. This was frustrating, especially since I had high expectations from the hotel brand.

Location

8.0

I did appreciate the location, which was conveniently close to public transport links and attractions. it made sightseeing in the bustling areas of London much easier.

Dining

6.0

Breakfast was decent with a variety of dishes, though I was hoping for more fresh fruit options. It did offer a fulfilling start to my day, which was a plus.

Facilities

5.0

The hotel had some facilities like a bar area, but I was disappointed by the lack of proper heating. and the bathroom amenities were modest despite some being relatively nice.

Jonathan

United Kingdom, October 2024

6.8/10

I had high hopes for my stay, given the location, but unfortunately, the experience fell short. While the proximity to attractions was great, the cleanliness of the rooms and overall maintenance left much to be desired. The friendly staff were a bright spot, but issues like broken fixtures and unclean conditions really detracted from my experience. Overall, I rate my stay as below average.

Rooms

5.0

The rooms were not cleaned properly, with a bad smell and issues like broken locks. The bed bugs were particularly concerning, indicating poor housekeeping.

Service

5.0

The staff tried their best, with some individuals being notably helpful, but the manager's response to complaints was lacking.

Location

8.0

The hotel was conveniently located near transport links and various attractions, making it easy to get around London.

Dining

5.0

Breakfast was average with several items missing, which didn't meet my expectations for a hotel.

Facilities

5.0

The hotel facilities were outdated, lacking effective room services, and there were maintenance issues that need addressing.

Hannah

United Kingdom, October 2024

5.8/10

My stay at Mercure London Kensington had its ups and downs. The hotel's location was fantastic for exploring London, with easy access to transport and nearby dining options. However, I faced cleanliness issues in my room, which detracted from my experience. While the staff was friendly and accommodating, there were some service inconsistencies that left me feeling disappointed.

Rooms

5.0

The room size was decent, but I was disappointed by the cleanliness standards. My bedding hadn't been changed, and there were cleaning issues in the bathroom. I experienced a lack of the promised comfort with the bedding setup, where the king bed was actually two twins pushed together, creating an uneven sleeping surface.

Service

6.0

Staff interactions were friendly, especially with Lisa, the manager, who was responsive to some requests. However, during my stay, I found the service at times lacking in helpfulness, especially when I attempted to address room concerns after my visit.

Location

9.0

The location was a major plus for me, as it was conveniently close to transport links and offered a variety of nearby restaurants. It made getting around London really easy and enjoyable.

Dining

7.0

The breakfast options were limited, but hot food was included, which I appreciated. I did wish for a wider variety of fresh fruit, though. Overall, the dining experience was fine but could use improvement in diversity.

Facilities

6.0

I enjoyed the mini-fridge in my room, which was a nice touch, but I noticed some gaps in the hotel's cleaning practices that raised concerns during my stay. The airport transport arrangements were prompt, which added to my convenience.