Mercure London Kensington Hotel, London - Reviews, Room Options & Prices 2025

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About the Hotel

1A Lexham Gardens, London, United Kingdom, W8 5JJ

Mercure London Kensington Hotel is located in the Royal Borough of Kensington and Chelsea, an area dotted with cultural gems such as the Natural History Museum and the Victoria and Albert Museum. It offers a budget-conscious option with a selection of modern amenities in a prime tourist-friendly location. The hotel features a contemporary bar and restaurant, as well as proximity to notable London landmarks and royal parks. Guests can easily explore what Kensington has to offer, making it a strategic base for both leisure and business travelers.

Location

Situated near High Street Kensington and Gloucester Road Tube stations, the hotel allows easy access to various London landmarks, such as Buckingham Palace and the Royal Albert Hall. Hyde Park is a short stroll away, providing a tranquil escape from the city bustle. The area, known as Albertopolis, is rich in cultural attractions, including three world-class museums and vast green spaces. For shopping, the King's Road and Kensington Church Street offer unique experiences that complement the hotel’s vibrant surroundings.

Rooms

The hotel offers 82 contemporary, non-smoking bedrooms equipped with essential modern amenities, including air conditioning, flat-screen TVs, and in-room safes. Privilege rooms provide added comforts such as complimentary soft drinks, Nespresso coffee machines with unlimited capsules, and cozy bathrobes. Spacious Superior Twin Rooms feature superior window glazing for a peaceful stay, alongside convenient work desks and free toiletries. Each room includes a well-appointed bathroom with a hairdryer and complimentary bottled water.

Eat & Drink

Kensington Bar One serves breakfast, brunch, lunch, dinner, and high tea in a relaxed atmosphere, with a no-nonsense international menu. Breakfast includes a buffet offering cold cuts, cheeses, homemade jams with seasonal fruits, and various light options. The lounge bar provides a soothing environment with soft music, pot plants, and silvery sofas, ideal for enjoying Starbucks coffee or a casual drink. Diverse menu choices cater to varying tastes, from Chicken Curry to Greek Salad, suitable for guests looking for light or hearty meals.

Leisure & Business

Health-conscious visitors will find a newly opened gym, Gym Way Kensington, just a minute's walk from the hotel, enhancing its appeal for active guests. The hotel also provides a complimentary smartphone with unlimited local and international calls, along with unlimited mobile internet, facilitating business communication and connectivity. The lounge bar offers a quiet retreat for guests to unwind, making it suitable for both work and relaxation. Business travelers will appreciate the easy access to London’s corporate hubs and meeting facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room Double Bed

Max:

1 person

10 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Small Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

17 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

London 4.6 km

Airports

London City (LCY) 19.1 km

London Heathrow (LHR) 22.2 km

Train

Kensington (Olympia) 1.5 km

Paddington Station 2.6 km

Underground

Earl's Court tube400 m

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Wi-Fi in rooms

Parking

Car park

Luggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Lift

Guest Parking

Electric kettle

Services

Room service

Dining

Restaurant
Bar/ Lounge area

Business

Business centre

Children

Cots

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

1A Lexham Gardens, London, United Kingdom, W8 5JJ

Map view

street view

1A Lexham Gardens, London, United Kingdom, W8 5JJ

City landmarks

Museum

Victoria and Albert Museum

1.8 km

Museum

Science Museum

1.5 km

Museum

Natural History Museum

1.2 km

Park

Hyde Park

2.2 km

Garden

Buckingham Palace

3.4 km

Palace

Kensington Palace

2.0 km

Park

Kensington Gardens

1.9 km

Museum

Design Museum

1.2 km

87-135 Brompton Rd

Harrods

2.3 km

Park

Holland Park

1.1 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

5.0 km

Event hall

Royal Albert Hall

1.7 km

Museum

Leighton House Museum

1.4 km

Monument

The Albert Memorial

1.7 km

Museum

The British Museum

5.2 km

Museum

18 Stafford Terrace

760 m

Store

Kensington High Street

950 m

Stadium

Stamford Bridge

2.9 km

LondonEngland

Kensington Square

1.5 km

Museum

National Army Museum

2.3 km

Church

Brompton Cemetery

1.2 km

Garden

Kensington Roof Gardens

930 m

Hospital

Royal Hospital Chelsea

2.5 km

Gallery

Saatchi Gallery

2.3 km

Metro Station

Kensington

1.6 km

24 Cheyne Row

Carlyle's House

2.7 km

Old Brompton Road

South Kensington

2.2 km

Exhibition Centre Warwick Road

Earl's Court

3.5 km

236 Earls Court Road Kensington

Tardis Police Box

3.6 km

Nearby

Event hall

The Mosaic Rooms

590 m

Restaurants

Selesa Restaurant Kensington

120 m

18-30 Lexham Gardens Kensington

Olives Bar & Grill

480 m

33-37 Hogarth Road

Afternoon Tea at Park Grand London Kensington

490 m

33-37 Hogarth Road Park Grand

Rockwell Dining Room

420 m

181-183 Cromwell Road The Rockwell

The Little French Restaurant

490 m

18 Hogarth Place

La Pergola

930 m

138 Cromwell Road

Lorenzos London

930 m

138 Cromwell Road

Thai Taste

930 m

130 Cromwell Road

CheckMate Bar

920 m

117-129 Cromwell Road

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.4

Location

8.8

Service

5.8

Dining

6.0

Luke

United Kingdom, March 2025

6.8/10

My stay at the Mercure London Kensington was mostly enjoyable, thanks to its prime location near attractions like Hyde Park and various museums. While my room was clean and comfortable, the bathroom did show signs of age which affected my overall impression. The staff were friendly and responsive to my needs, making my experience quite pleasant. Overall, it's a decent place to stay, especially for its value in such a bustling area! 😊

Rooms

7.0

The room was clean and tidy, and although the bed was comfortable, the bathroom had some wear and tear. I appreciated the complimentary water in the fridge.

Service

8.0

Staff interactions were welcoming, and I received good service at reception. They promptly addressed issues that arose during my stay.

Location

9.0

The hotel's location is fantastic, close to several attractions and transport links, making it easy to explore London on foot.

Dining

7.0

I enjoyed a pleasant breakfast buffet, though I hoped for a bit more variety in fresh fruit options.

Facilities

6.0

The hotel provided good amenities, including complimentary bottled water and effective air conditioning, though the bathroom needed attention.

Richard

United Kingdom, March 2025

5.6/10

I had mixed feelings about my stay. While the location was fantastic and really close to Earls Court station for easy transport, the service left a lot to be desired. The check-in experience felt unwelcoming, and the room I first got wasn't clean enough, which was disappointing. Plus, there were some maintenance issues that needed attention. Overall, it had its highs and lows, but I wouldn't rush back.

Rooms

5.0

The room was small and had issues, like a broken toilet and peeling wallpaper. Cleanliness was also a concern, with hairs left in the bathroom when I first checked in.

Service

5.0

The staff didn't seem engaged; my welcome was pretty lackluster, and I felt like I was bothering them at check-in. Aside from a few lovely breakfast staff, overall service could've been much better.

Location

10.0

The location near transport links was perfect, making it easy to get around London and close to various attractions. This was definitely a highlight of my stay.

Dining

5.0

Breakfast was just okay; not much variety and some hot food was included, but it didn't really impress. The staff serving breakfast were nice, though.

Facilities

5.0

There were some positive points, like free Wi-Fi and complimentary bottled water, but the lift was slow and I faced some maintenance problems in the room.

Riley

United Kingdom, November 2024

6.2/10

While the Mercure London Kensington Hotel boasts a good location and supportive staff, my experience was marred by several issues. The room was quite small with maintenance problems, and I struggled with the overall cleanliness and noise disturbances.

Rooms

5.0

The room was notably small with a tiny double bed, and I encountered issues with lamps not working. cleanliness was also lacking, with dirt noticeable on walls and doors. I was surprised about window isolation and heating problems too.

Service

5.0

Although the reception staff were friendly and tried to assist, I found it disappointing that my complaints about the noise and heating went unresolved. This was frustrating, especially since I had high expectations from the hotel brand.

Location

8.0

I did appreciate the location, which was conveniently close to public transport links and attractions. it made sightseeing in the bustling areas of London much easier.

Dining

6.0

Breakfast was decent with a variety of dishes, though I was hoping for more fresh fruit options. It did offer a fulfilling start to my day, which was a plus.

Facilities

5.0

The hotel had some facilities like a bar area, but I was disappointed by the lack of proper heating. and the bathroom amenities were modest despite some being relatively nice.

Jonathan

United Kingdom, October 2024

6.8/10

I had high hopes for my stay, given the location, but unfortunately, the experience fell short. While the proximity to attractions was great, the cleanliness of the rooms and overall maintenance left much to be desired. The friendly staff were a bright spot, but issues like broken fixtures and unclean conditions really detracted from my experience. Overall, I rate my stay as below average.

Rooms

5.0

The rooms were not cleaned properly, with a bad smell and issues like broken locks. The bed bugs were particularly concerning, indicating poor housekeeping.

Service

5.0

The staff tried their best, with some individuals being notably helpful, but the manager's response to complaints was lacking.

Location

8.0

The hotel was conveniently located near transport links and various attractions, making it easy to get around London.

Dining

5.0

Breakfast was average with several items missing, which didn't meet my expectations for a hotel.

Facilities

5.0

The hotel facilities were outdated, lacking effective room services, and there were maintenance issues that need addressing.

Hannah

United Kingdom, October 2024

5.8/10

My stay at Mercure London Kensington had its ups and downs. The hotel's location was fantastic for exploring London, with easy access to transport and nearby dining options. However, I faced cleanliness issues in my room, which detracted from my experience. While the staff was friendly and accommodating, there were some service inconsistencies that left me feeling disappointed.

Rooms

5.0

The room size was decent, but I was disappointed by the cleanliness standards. My bedding hadn't been changed, and there were cleaning issues in the bathroom. I experienced a lack of the promised comfort with the bedding setup, where the king bed was actually two twins pushed together, creating an uneven sleeping surface.

Service

6.0

Staff interactions were friendly, especially with Lisa, the manager, who was responsive to some requests. However, during my stay, I found the service at times lacking in helpfulness, especially when I attempted to address room concerns after my visit.

Location

9.0

The location was a major plus for me, as it was conveniently close to transport links and offered a variety of nearby restaurants. It made getting around London really easy and enjoyable.

Dining

7.0

The breakfast options were limited, but hot food was included, which I appreciated. I did wish for a wider variety of fresh fruit, though. Overall, the dining experience was fine but could use improvement in diversity.

Facilities

6.0

I enjoyed the mini-fridge in my room, which was a nice touch, but I noticed some gaps in the hotel's cleaning practices that raised concerns during my stay. The airport transport arrangements were prompt, which added to my convenience.